Como dar críticas construtivas no local de trabalho: 6 etapas para o sucesso do sucesso Etapas para dar críticas construtivas de maneira eficaz no local de trabalho:

In this video, Crystal & Sunshine outline six steps for giving constructive criticism effectively in the workplace.

Video Summary

Six steps for giving constructive criticism effectively in the workplace:

1. Use o método de sanduíche de feedback: Comece com forças e, em seguida, aborda as áreas de melhoria e termine com soluções positivas. Fatos e converse com as partes envolvidas para garantir um feedback específico e preciso. Comportamento observado em vez de suposições ou sentimentos pessoais. Tome uma decisão educada sobre se o treinamento é um bom investimento para você. 
2. Focus on the situation, not the person: Address the issue rather than blaming or criticizing the individual.
3. Do your research: Gather facts and talk to involved parties to ensure specific and accurate feedback.
4. Comment on actionable items: Discuss behaviors that can be changed or improved upon, offering support and assistance.
5. Give specific recommendations: Offer practical steps for improvement rather than vague criticism.
6. Avoid making assumptions: Base feedback on observed behavior rather than personal assumptions or feelings.

Additionally, it’s advised to end the conversation on a positive note and show care and interest in the individual’s well-being.

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