Combinando e espelhando o seu cliente/prospecção da linguagem do seu cliente. Perspectivas?

Matching and Mirroring is a powerful tool to help your prospect or client to feel more comfortable on a subconscious level.

Sunshine: Do you match and mirror your clients and prospects?

CRISTAL: Bem -vindo ao amor dos negócios. Eu sou o treinador Crystal.

Sunshine: E eu sou sol. Vamos lá. Não é um jogo de tabuleiro.

Matching and mirroring?

Crystal: Yup.

Sunshine: It kind of sounds like board game doesn’t it?

Crystal: It sounds like a fun board game. It’s not a board game.

Sunshine: Então, não é copiar gato? É uma linguagem corporal muito sutil, nuances, combinando e espelhando. É sobre isso que vamos falar hoje. ao seu redor. E quando você está fazendo isso, isso é realmente importante, você deseja combinar e espelhar, não imitar. Eles não confiam em você, ficarão desconfortáveis ​​e não vão querer estar perto de você e fazer negócios com você. Então, combine e espelho, tente por si mesmo. Deixe -nos um comentário. E obrigado por assistir. 

Crystal: No, it’s not copy cat. It’s very subtle, nuances, matching and mirroring body language. Which is what we are going to talk about today.

Sunshine: Well, I’m ready to hear all about it.

Crystal: The first thing that we need to know today about matching and mirroring, is that people surround themselves with people just like them.

Now, when you are with a prospect or a client, you should be matching and mirroring their body language to build instant rapture and trust, and just to make them feel really comfortable around you.

So, for example, if your client has their legs crossed, maybe you subtly cross your legs.

Or if they have their hands and fingers intertwined on the table, maybe you cup your hands on the table.

Or maybe you guys are standing up and talking, they have one hand in their pocket, maybe you put one of your hands in your pocket. And when you are doing this, this is really important, you want to match and mirror, not mimic.

So, you don’t want to copy them verbatim, otherwise you’ll have the opposite affect. They won’t trust you, they will be uncomfortable, and they will not want to be around you and do business with you. So, match and mirror, try it for yourself.

Sunshine: What’s your number one takeaway from today’s video? Leave us a comment. And thanks for watching.


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Publicado por

Shanks de cristal

A Crystal Shanks, treinadora de negócios certificada e CEO da Run Right Business Consulting, está treinando empresários e executivos em todo o mundo para obter ótimos resultados desde 2009. A treinadora Crystal ensina seus clientes estratégias comprovadas para criar empresas e carreiras prósperas. Ela trabalhou com milhares de empresas e executivos para gerar receitas substanciais e maximizar os lucros.